As a software agency, we have to constantly evaluate and decide on incoming requests for business. Besides practical information like scope and financials, we are taking our responsibility towards society seriously. We do not want to engage certain companies and institutions which might either act unfairly or work in industries we cannot support. Using the following guidelines, we aim to streamline and standardize the process.
This understanding of fairness should not be limited to governance but rather include the entire reference system of our company. We could implement it, for example, by categorically rejecting tax avoidance, in measuring and evaluating the impact of our work on the environment, and in attempting CO2 compensation when avoidance was not possible.
Ultimately, we see fair cooperation not only as a shared responsibility but also as an economic necessity. As a company, we see ourselves in a constant process, striving for improvement.
We have a 2-tier process for evaluating clients:
In order to structure the findings, we created an evaluation template to be filled out in each step.
Every potential new project should be evaluated against our guidelines in a quick check. In case of concerns, those should be added to our internal project lead workflow documentation.
In most cases, someone on the team might have more insights regarding certain companies / industries / topics and will inform the team about those concerns.
If this is the case, the person should pick a buddy to work on the ethical aspect of the project following our predefined template. The ethical guidelines group will support you with any questions and ideally one of the group members should join the investigation group.
If a client does any of the following, we won't work with them:
If a client has a customer doing any of the above, we have to discuss it per case.
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